Last Updated: 6 October 2026
At Rani Raga, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains what information we may collect when you visit or use our website, place an order, contact us, or interact with our services, and how that information may be used.
By using the Rani Raga website, you acknowledge this Privacy Policy.
Rani Raga is an online fashion and lifestyle brand offering semi-stitched kurtis and artificial jewellery.
Rani Raga operates from Surat, Gujarat, India.
For privacy-related questions, you can contact us at:
Email: hello.raniraga@gmail.com
Phone / WhatsApp: +91 90230 26116
Depending on how you interact with our website, we may collect the following information.
When you place an order or contact us, we may collect:
Full name
Delivery address
Billing address, where applicable
Mobile number
Email address
Order details
Shipping information
Communication with our customer support team
Payments may be processed through third-party payment gateways.
Depending on the payment method used, the payment provider may process information such as card, UPI, banking, or transaction details.
Rani Raga does not intentionally store complete payment credentials such as your full card number, CVV, UPI PIN, ATM PIN, or internet banking password.
When you visit our website, certain technical information may automatically be collected, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Website activity
Approximate location derived from technical information
Referral source
Date and time of website access
This information may be collected through cookies, analytics tools, pixels, or similar technologies.
We may use your information for purposes including:
Processing and fulfilling orders
Delivering products
Sending order confirmations
Providing shipping and tracking updates
Providing customer support
Handling exchange or refund requests
Processing payments through authorised payment providers
Preventing fraud and unauthorised transactions
Improving our products and website
Understanding website usage and customer preferences
Sending promotional communications where permitted
Running advertising and marketing campaigns
Maintaining website security
Complying with legal and regulatory requirements
Resolving disputes and enforcing our policies
When you provide your phone number or email address while placing an order, we may contact you regarding:
Order confirmation
Payment confirmation
Shipping updates
Delivery updates
Exchange requests
Customer support
Other information directly related to your order
Where permitted by applicable law, we may also send promotional communications about Rani Raga products, collections, offers, or campaigns.
You may request to stop receiving promotional communications by using the available unsubscribe option or contacting us.
Please note that you may still receive essential transactional communications related to an order or service.
Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.
Cookies may help us:
Remember certain preferences
Maintain shopping or checkout functionality
Understand website traffic
Analyse customer behaviour
Improve website performance
Measure advertising performance
Provide relevant marketing where permitted
You may be able to control or disable certain cookies through your browser settings.
Disabling certain cookies may affect some website functionality.
Rani Raga may use third-party analytics and advertising technologies, including tools such as website analytics, advertising pixels, conversion tracking, or similar services.
These tools may collect information about website visits and interactions to help us:
Measure advertising performance
Understand how customers interact with our website
Improve marketing campaigns
Improve website performance
Show relevant advertisements where permitted
Third-party services may process information according to their own privacy policies.
Rani Raga may share relevant information with trusted third-party service providers when necessary to operate our business.
These may include:
Payment gateway providers
Courier and logistics partners
Website hosting providers
Website and technology service providers
Analytics providers
Advertising and marketing service providers
Customer communication platforms
Professional advisors
Government authorities or law-enforcement agencies where legally required
We only intend to share information that is reasonably necessary for the relevant purpose.
Rani Raga does not sell your personal information as a standalone commercial product.
When you make a payment, your payment information may be processed directly by a third-party payment gateway.
The payment provider may collect and process information according to its own privacy policy and terms.
Rani Raga does not control the independent privacy practices of third-party payment providers.
To deliver your order, we may provide necessary information such as:
Name
Phone number
Delivery address
Order details
to our courier or logistics partners.
This information is provided so that the courier can collect, transport, and deliver your order.
We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.
However, no online system, website, transmission method, or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.
We may retain personal information for as long as reasonably necessary for purposes including:
Completing transactions
Providing customer support
Maintaining business and transaction records
Handling exchanges or disputes
Preventing fraud
Complying with legal, accounting, tax, or regulatory requirements
Protecting our legal rights
When information is no longer reasonably required, it may be deleted, anonymised, or securely disposed of, subject to applicable legal requirements.
Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.
Rani Raga is not responsible for the privacy practices, content, security, or policies of third-party websites.
Customers should review the privacy policies of those third-party services before providing personal information.
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly request or intentionally collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the situation and take appropriate action.
Subject to applicable law, you may have rights regarding your personal information, including rights to:
Request access to certain personal information
Request correction of inaccurate information
Request deletion where legally applicable
Withdraw certain consents where applicable
Request information regarding how your personal information is processed
Raise a privacy-related concern or complaint
Requests may be subject to verification and applicable legal limitations.
To exercise applicable privacy rights, contact us using the details provided below.
If you no longer wish to receive promotional communications from Rani Raga, you may contact us at:
You may also use an unsubscribe option where provided.
Please note that opting out of promotional communications will not necessarily stop essential communications related to orders, payments, deliveries, exchanges, or customer support.
We may process relevant information to identify, investigate, and prevent:
Fraudulent transactions
Payment abuse
Fake orders
Unauthorised account activity
Promotional abuse
Other unlawful or suspicious activities
Where necessary, information may be shared with payment providers, logistics partners, legal advisors, or relevant authorities in accordance with applicable law.
Rani Raga may disclose personal information where reasonably necessary to:
Comply with applicable laws or regulations
Respond to lawful requests from authorities
Protect the rights, property, or safety of Rani Raga, customers, or others
Investigate fraud or security incidents
Enforce our Terms & Conditions
Rani Raga may update this Privacy Policy from time to time.
Any updated version will be published on this page with a revised Last Updated date.
Customers are encouraged to review this page periodically for changes.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Rani Raga
Email: hello.raniraga@gmail.com
Phone / WhatsApp: +91 90230 26116
Location: Surat, Gujarat, India
We will make reasonable efforts to review and respond to privacy-related requests within an appropriate timeframe, subject to applicable law and verification requirements.
By using the Rani Raga website, you acknowledge that you have read and understood this Privacy Policy.
Where consent is required under applicable law for a particular processing activity, Rani Raga will seek such consent through an appropriate mechanism.
Rani Raga — Crafted for Your Style.